Showing posts with label behavioral interview. Show all posts
Showing posts with label behavioral interview. Show all posts

Thursday, March 14, 2013

Ten of the Toughest Questions (and Answers) Interviewers Ask

Written by Thien Van Tran

Congratulations on making it into college! Now you just need to get your hands on some real-world experience in an internship, or maybe a full-time job, and look at you, you grown up! Shouldn't be too hard, with your college degree and all, right? Well, first you have to get past this.

 
The Interviewer

Depending on how prepared you are, this person may appear different. If you happened to come to an Interviewing Skills workshop or watched the Interviewing Skills webinar, your interviewers may look like this.

 

But most likely, you'll encounter something like this.


You don't want to get caught off guard and made to look like a big ol' drooling baby, which is never a good look for anything. Not even a drooling baby.

So how can you avoid this? Practice interviewing!! Here are some of the toughest questions you can be asked in any interview. Now, some of these questions may seem familiar to you, and that's because I straight up stole them from the internet they are behavioral questions that can be used in almost any interview.

10.Where do you see yourself in five years?

This one isn't too bad, but it's easy to ramble on if you don't focus on relevant aspirations. For example, you don't need to mention that you want to get married soon, have kids, or lose some weight. You want to hint at the fact that you want to stay with this company for a while and grow alongside it. An example of an answer could be, "I want to secure a civil engineering position with a national firm that concentrates on retail development. Ideally, I would like to work for a young company, such as this one, so I can get in on the ground floor and take advantage of all the opportunities a growing firm has to offer."

9. What sets you apart from our other applicants?

This is where you focus on the value you'll bring to the position. Describe how your previous experiences, skills, qualities, and willingness to work hard make you a valuable asset. Focus on specific skills, but don't forget to show that you are passionate about the position or company.

8. Describe a time when you had to deal with a challenging coworker.

"This one time, I had a disagreement with one of my coworkers, and it was pretty bad, but we worked it out and now we're cool." Or better yet, "Naw, dawg, I'm cool with everyone." Chances are, your interviewer is not as bro as you are, so these may not work as well as you (and I) would believe.

The answer to this question is not, “No.” Conflicts arise in the workplace, and employers want to know that you will be able to resolve them effectively. Everyone has worked with a difficult coworker, so impress your interviewers by describing how you used teamwork to successfully complete the task while remaining professional. Feel free to talk about learning your coworker’s strengths and weaknesses, and respecting the differences in work styles or skill levels between your coworker and you.  The best situations to talk about in response to this question deal with work-related (not personal) conflicts. Describe a time where you and a colleague differed on your approach to an assignment. Then, explain the steps you took to come to an agreement. The anecdote should not end with a description of who “won,” but rather how you reached a compromise with your colleague.

7. What is your greatest failure?

It’s no shame to acknowledge a previous failure – in fact, the ability to recognize your own failures and learn from them is an important quality and will work in your favor, as long as you demonstrate the right attitude towards such experiences. Failures usually provide us with our greatest lessons, and the ability to learn from them shows maturity, self-awareness and an ability to grow. The key here is to acknowledge where you went wrong and show that you learned from your mistake, took a positive lesson from it and moved on. If you can demonstrate that you never made the same mistake again, that will impress your prospective employer.

Be specific – describe the situation and your reaction to it, outline the lesson you learned and how you would approach a similar situation today. For instance, let’s say that in your early career you failed to deliver an important project on time because you didn’t manage your time and prioritize properly – then you can say that you learned an important lesson from this and are now a stickler for organization and keeping things on schedule. Or perhaps in your first project management role you failed to communicate effectively with your team, but ever since then you have ensured that weekly meetings are held where everyone has input and all issues are clarified to make sure everything is on track.

6. Why should we hire you?

The easy answer is that you are the best person for the job. You want to make sure that the interviewer gets this idea, but you don't want to say it so brazenly. Just back it up with what specifically differentiates you.

Drive home exactly why you believe you are uniquely and fundamentally and beyond any shade of a doubt qualified for the specific role being discussed. This is where your homework comes into play and you need to really understand what the employer is looking for in terms of skills, strengths, values, track record and cultural fit. Align your goals and interests with the employer’s and reiterate that you are confident you can not only meet the deliverables and perform the requirements of the role but really excel! Show confidence, enthusiasm and energy without being boastful or arrogant.
5. What is your ideal workplace?

Emphasize your flexibility and your ability to be productive, happy and efficient in any number of environments. This is not the time to demand the corner office with the park view or uninterrupted closed-door policy. Versatility goes a long way in today’s fluid workplaces and you need to show that you are able to focus on the job at hand and “fit in” seamlessly regardless of extraneous factors be they the physical surroundings, team dynamics or general level of noise and activity in the office. Indicate examples of how you have managed to excel in the past in suboptimal work environments and done so quite happily. Convey that you like the challenge of fitting into a new role and know from your history and track record that you can adapt immediately regardless of the environment.

4. Do you have any questions?
If you just respond with, "No, I have already heard what I need to know," it makes you seem disinterested and complacent. However, you should also be careful to avoid the wrong topics. If you ask the wrong questions, you could immediately invalidate the rest of the interview. "How often are you allowed to work from home?," and "How much will I get paid?" are some examples that are not ideal. With these responses, you can unknowingly communicate that your top priorities are avoiding coming into the office as much as possible, and money.

You should ask about 2-3 questions about what you have interests in. Here are a few sample questions:
  • "What is the immediate need on your team that you are hoping to fill with this position?"
  • "What projects can I contribute to right away?"
  • "How would you describe a typical day on this team?"

3. What is your greatest strength?

Don’t be afraid to “toot your own horn.”  This is the time to do it. Hopefully you already know what you’re really good at but if not, make sure you give it some thought.  Also, in the case of an interview, you’ll want your strength to relate to the job.  Maybe you’re a really good runner but if this is a sales job, that probably isn’t relevant.

2. What is your biggest weakness?

The key to answering this age-old question is not to respond literally. Your future employer most likely won't care if your weak spot is that you can't cook, nor do they want to hear the generic responses, like you're "too detail oriented" or "work too hard." Respond to this query by identifying areas in your work where you can improve and figure out how they can be assets to a future employer. If you didn't have the opportunity to develop certain skills at your previous job, explain how eager you are to gain that skill in a new position.

"In my last position, I wasn't able to develop my public-speaking skills. I'd really like to be able to work in a place that will help me get better at giving presentations and talking in front of others."

1. Tell me about yourself

While this might be an intimidating question, it’s actually one of the best opportunities an interviewer can give you because you can answer any way you’d like. It seems like an easy interview question. It's open ended. I can talk about whatever I want from the birth canal forward. Right? Wrong. What the hiring manager really wants is a quick, two-minute snapshot of who you are and why you're the best candidate for this position. So as you answer this question, talk about what you've done to prepare yourself to be the very best candidate for the position. Use an example or two to back it up. Then ask if they would like more details. If they do, keep giving them example after example from your background and experience. Always point back to an example when you have the opportunity.

Prepare for this question by going over your resume as well as the qualifications and responsibilities listed in the original job posting. Then, give your interviewer a short summary of your background and career path thus far, making sure to focus on those experiences that are relevant to the position. The description should end with why you applied for this role, how it fits into your trajectory and why you are excited about it.

Best of luck!

Monday, May 14, 2012

Interview Tips

Written By: Cristine Befanis

The Introduction

 In my experience searching for jobs and internships as a graduating senior, I have come across three different styles of interviews: the original, the informal, and the behavior-based interviews. While several common interview questions and suggested answers can be found online, nothing is more helpful than personal experience. The established guideline below is meant to serve you and offer you interview tips from a fellow student to prepare you for the “real world.”

With any of the three types of interviews, most often, you will wait for the interviewer in a lobby after confirming your presence with a receptionist or other co-worker. During this time, it is important to maintain your composure and perhaps show interest by making observations about the office that you can then bring up upon meeting the interviewer to build rapport. Rarely do interviews begin on time, but that doesn’t mean that you shouldn’t be at least 10 minutes early.

Always be mindful of your nonverbal body language especially because other parties may be observing you as well. Maintain your posture, and keep your phone in your pocket or purse to avoid distractions. When it finally comes time to meeting the interviewer, be sure to greet him or her with a strong, firm handshake. The handshake shouldn’t be too strong that you leave a mark on the interviewer’s hand, but you also don’t want it to be too soft either. A good handshake communicates to the interviewer that you are confident and ready for the interview. From there, you will follow the interviewer into his/her office or some other room while most likely engaging in some small talk asking how each party is on the way. The interviewer invites you in and you take a seat as soon as he/she offers it, and then the interview begins. Whether the interviewer asks or not, always start the interview off by handing him/her a hard copy or your resume.

The 3 Types:

The Original:

The original interview is standard for most companies and is most often expected by students. It starts with an about me tribute, follows with some questions for the interviewee, and then ends with questions for the interviewer. The interviewer might begin by telling you a little about him/her and the company, or he/she might just go right into asking you to tell him/her about yourself as soon as you sit down. You should already have an answer prepared for this question, so you don’t go mumbling on, but make sure you address the key points that you want the interviewer to know about you. These might include your hometown, year and school, current major, current job, and plans for the future. For me, I like to bring up the fact that I am a transfer student that switched majors to emphasize the fact that I have faced obstacles in the past and have overcome them to focus on what I love.

Additional questions may stem from your about me tribute, or the interviewer will continue on by asking other questions. There are several questions that are common for an interviewer to ask during the original interview, and many of these questions and possible answers can be found online by running a Google search. Additionally, I always have answers prepared for the following difficult questions below:
  • What is your biggest weakness and how do you plan to overcome it?
 This is a tricky question as you don’t want to be too honest with the interviewer as to ruin your chances of getting the position, but you also don’t want to say that you are perfect since clearly, no one is. For this question, try to answer by listing a weakness that is nonessential for the job or list a quality that can be perceived as a weakness or a strength, but focus on how you can fix it to make it more of a strength. For example, I like to say that I am detail-oriented, and sometimes, I need to be reminded of the larger picture. I then give recent examples of how I have begun to overcome that.
  • Why do you want to work for this company?
      Whether you want to work for the company or you just landed the interview by accident and are exploring your options, you definitely want to come across as excited for the position. In order to answer this question, you need to have done some research about the company. It helps to bring up recent news articles that the company was featured in or some of your basic knowledge of the company after research that appeals to you. For example, you can begin answering this question by saying, “I know that X company is ______, and I really want to be a part of that environment because _______.” Also, try to tie your strengths into this answer, and be sure to give the interviewer a clear cut answer as to why you are different from everyone else interviewing for the position and should be hired. What can you bring to the position?
  • Who else have you interviewed with (or have you received any job offers)?
 In my opinion, this is one of the most difficult questions an interviewer can ask. The interviewer doesn’t have any right to know the answer to this question because your job search is personal. I had first noticed this question on a Google forum and went through about 10 interviews overtime before I was finally asked this, and I was definitely caught off-guard. The interviewer is indirectly trying to see if you are interested in the company or if you are pursuing other outlets. Additionally, he/she wants to see if you are active in your job search or putting all of your eggs in one basket. For this question, do not say that the employer is the only company you are interviewing with, and you also don’t want to list all the other companies you have applied to or are interviewing for. For this question, just say that you are really interested in the ______ industry and are excited to analyze the opportunities available within that specific company. If the interviewer continues to harp on the topic, just simply tell him/her that you do not feel comfortable discussing that at this time.

After answering a series of questions, the interviewer will most likely ask you if you have any questions for him/her. Always say yes and have a few questions prepared. Everyone’s favorite topic is to talk about him/herself. Therefore, try to start by asking how the interviewer got to his/her current position in the company. You can usually branch out and form some other questions from the responses he/she gives or you can continue asking those questions that you have prepared. Try to ask questions about the company as a whole and obstacles it might face in the future and how they will be overcome. Try to limit the questions you ask to 4-5 so that the interviewer doesn’t get uneasy or bored. You don’t want to switch things up to make the interviewer feel like you have switched roles, and you are now the interviewer.

The Informal:

The informal interview is most commonly found at a later round of interviews after you have already successfully gone through other interviews within the company and are now moving up the ladder, interviewing with more important people. This interview consists of very little, if any, questions for you. The interviewer will start by telling you about the position and/or company most likely because he/she has already reviewed your resume and application and has already heard a lot about you from the other interviewers.

I originally met this type of interview in a third and final round and was shocked when it seemed that the interviewer wasn’t at all interested in me. She told me about the company and position for 10 minutes, and after, she asked if I had any questions for her. She didn’t ask me one single question, so I was definitely thrown off-guard and proceeded to ask her several questions (definitely more than 5) to keep the interview going. When she seemed that she had enough questions, I summed up myself to remind her that I was a great candidate for the position and shook her hand. I left feeling pretty badly about the interview because I didn’t really get to give my rehearsed responses, but I ended up getting the position after all.

Later, in my Professional Selling class, I asked my professor about these types of interviews, and he said that I handled myself well. In these situations, it is best to listen to the interviewer and let him/her talk because a lot has already been communicated to him/her. The interviewer wants to see you interest in the position, and you can show this by agreeing with statements he/she makes and asking intense questions that show you have done your research. At the end of this type of interview, always summarize yourself with a personalized mission statement.

The Behavior-Based Interview:

Behavior-based interviews are usually conducted by larger companies narrowing down a large pool of applicants. The interviewer might start off by asking you a few questions about yourself and then will switch to the behavior-based questions. Behavior-based questions consist of questions asking you to analyze a past situation or experience. For instance, the interviewer might ask you to tell him/her about a time when something occurred and how you overcame the problem. For these types of questions, the interviewer is looking for you to bring up an experience from work, school, or an extracurricular activity to show your involvement. He/she is looking to learn how you react in certain situations to see if you would be a good fit for the position. The interviewer might even have a pen and paper to take down notes of your answers. 

The best way to prepare for this type of interview is to think of 5-10 problems and obstacles you have faced and how you reacted. This way, you already have ideas in your mind and can pool from them depending on the specifics of the question asked. Several common behavioral-based questions can be found online so one can prepare. In the event that you are not prepared for a behavioral-based interview and are met by a surprise, the best thing you can do is think on your feet. A good way to buy yourself extra time to think of an answer when interviewing is to say things like, “That is a good question that I have never thought about before…” A statement like that is better than a long pause or saying “um.” You can even ask an additional question even if you fully understood the question just so you have more time.

Wrapping Up

At the end of any of the three interviews, depending on the position and the round of interviewing you are in, you may be extended an offer on the spot, be scheduled for another interview, or be told that you will be contacted by a certain date regarding the position. Always end by thanking the interviewer for his/her time and giving him/her a second firm handshake. If the interviewer doesn’t give you an automatic answer as to when you can expect to hear back when ending the interview, always ask because it shows you are interested and will also keep you from going crazy with the unknown while waiting to hear from the company.

Interviewing can be stressful, but as long as you take these tips with you and are confident and prepared, you will be more likely to feel good about your interview upon leaving. Remember to keep your head high and that there is always another opportunity out there for you.